The next competitive advantage isn’t AI, it’s the operating model

The real estate and property industry is no stranger to adopting new technologies in pursuit of a competitive edge. As AI continues to dominate headlines, companies are right to consider how it can be leveraged to drive business value. However, according to Bonnie Chong of Mod'er, the key to unlocking this value lies not in AI itself, but in the operating model that supports its adoption.

This emphasis on the operating model makes sense, particularly in an industry like real estate where data is often siloed and processes can be complex. Chong's assertion that connected data, intelligent platforms, and human expertise are essential to turning AI adoption into enterprise value resonates with industry players who have struggled to integrate new technologies into existing workflows. By focusing on the operating model, companies can ensure that AI is used to augment human capabilities, rather than simply automating tasks.

As the industry continues to navigate the possibilities and challenges of AI adoption, it's worth watching how companies approach the integration of connected data, intelligent platforms, and human expertise. Will we see a shift towards more holistic, platform-based approaches to AI adoption, or will companies continue to tackle these challenges in a piecemeal fashion? And what role will industry leaders like Mod'er play in shaping the conversation around AI and the operating model? These are questions that are likely to have a significant impact on the future of the real estate and property industry.

Originally reported by housingwire.com. ASIDNews adds analysis for real estate & property readers.